You are not required by law to get more than one estimate.
You are not obligated to use any particular shop to obtain repairs. You choose the shop and you authorize the repairs.
You do not
have to accept the insurance company's appraisal of damage. Check the
"Appraisal Clause" in your policy to learn how to resolve any
differences.
You are responsible for the cost
of repairs. Financial arrangements must be completed before the car
can be released.
There is a big difference
between shops. Any shop can give a lower price by leaving something
out or using inferior parts. Our people are craftsmen who will do a
good job of repairing your car at a fair price.
Total Loss: When
the cost to repair a vehicle rises above the cost to replace it, an
insurance company will declare that vehicle a "total loss". If it is
determined that you have a “total loss,” you are entitled to receive
what it costs you to replace your car. In other words, you have the
right to be paid the full value of your car plus all applicable sales
tax and tile transfer fees. Your insurance company will arrange for a
salvage company to pick up your vehicle, and arrange payment, if any,
to the repair facility.
